Now accepting clients in Austin & Manor
Care that feels like home, because it is.
Essential Comfort Care provides licensed, non-medical Personal Assistance Services — personal care, homemaking, respite, and companionship — so your loved one can live safely and independently in the home they love.
- HHSC-licensed PAS agency
- Background-checked attendants
- Medicaid & private pay
Talk to a care coordinator today.
One call is all it takes to understand your options — including Texas Medicaid PAS eligibility, private-pay rates, and how quickly we can start.
Personal Assistance Services
Everyday support, tailored to every routine.
Every plan is built around one person — their habits, preferences, and pace. Combine any of these services in a single visit.
Personal Care Assistance
Hands-on help with bathing, grooming, dressing, toileting, and mobility — delivered with patience and dignity.
Explore personal careHomemaking
Light housekeeping, laundry, linen changes, and errands that keep the home clean, safe, and calm.
Respite Care
Short-term relief so family caregivers can rest, work, travel, or simply recharge — knowing Mom or Dad is safe.
Companionship
Genuine connection — conversation, hobbies, games, and walks — that eases loneliness and lifts the day.
Meal Preparation
Nutritious, home-cooked meals that respect dietary needs, cultural traditions, and personal tastes.
Escort Services
A steady arm to doctor visits, pharmacy trips, church, and errands — with someone by their side the whole time.
Memory Support
Calm, structured, non-medical support for clients living with Alzheimer’s disease or other forms of dementia.
Not sure what you need?
Our free in-home assessment helps you build the right mix of services — no obligation.
Getting started
From first call to first visit, in four clear steps.
No pressure and no obligation. Most families can start care within a few days of their assessment.
Step 1: Call or request online
Tell us about your loved one. A care coordinator answers questions and checks program eligibility.
Step 2: Free in-home assessment
A supervisor visits the home to understand needs, routines, safety, and personal preferences.
Step 3: Written service plan
We document the tasks, schedule, and goals together — exactly what Texas licensing standards require.
Step 4: Matched attendant begins
We introduce a screened, trained attendant, then follow up regularly to make sure care stays right.
About our Texas licensure
Held to the standards Texas sets for in-home care.
Home care in Texas is regulated. Agencies that send attendants into homes must be licensed by the Texas Health and Human Services Commission (HHSC) and follow the rules in Texas Administrative Code, Title 26, Chapter 558. We meet those requirements — and we are happy to show you how.
- License type
- Home and Community Support Services Agency (HCSSA)
- Category
- Personal Assistance Services (PAS)
- License number
- Available upon request
State-licensed HCSSA
Licensed by Texas HHSC as a Home and Community Support Services Agency in the Personal Assistance Services category.
Registry & background checks
Every attendant is checked against the Texas DPS criminal history database, the Employee Misconduct Registry, and the Nurse Aide Registry before hire.
Written service plans
Each client has an individualized service plan, reviewed with the family and updated as needs change.
Client rights & oversight
Clients receive a written statement of rights, a clear complaint process, and access to HHSC’s complaint hotline.
Paying for care
Many families pay little or nothing out of pocket.
Personal Assistance Services may be covered by Texas Medicaid programs. We help you understand eligibility and work directly with your case manager or health plan.
- Texas Medicaid — Primary Home Care (PHC)
- Community Attendant Services (CAS)
- STAR+PLUS managed care plans
- Private pay
- Long-term care insurance
- VA benefits
Where we serve
Rooted in Manor. Caring across Greater Austin.
- Manor
- Austin (East & Northeast)
- Austin (Central & South)
- Pflugerville
- Hutto
- Round Rock
- Elgin
- Del Valle
Questions families ask
Answers before you call.
What are Personal Assistance Services (PAS)?
PAS is a Texas license category for non-medical, in-home support: personal care such as bathing and dressing, homemaking such as cleaning and meals, and escort to appointments. It does not include skilled nursing.
How quickly can care start?
After your free in-home assessment, many families begin within 48 to 72 hours. Medicaid-funded care starts once the program or health plan authorizes services.
Are your caregivers employees or contractors?
Our attendants are screened, trained, and supervised by our agency. We handle scheduling, backup coverage, and all employment paperwork so families don’t have to.
Can I change my schedule or services later?
Yes. Your service plan is a living document. Call us any time and we’ll adjust hours or tasks as your loved one’s needs change.
Do you serve my neighborhood?
We serve Manor, East and Central Austin, Pflugerville, Hutto, Round Rock, Elgin, and Del Valle. Visit our Service Areas page to check your ZIP code.
Request care
Let’s talk about your family’s needs.
Share a few details and a care coordinator will reach out within one business day to schedule your free in-home assessment.
Call us directly
(512) 555-0142Office hours
Mon–Fri, 8:00 AM – 5:00 PM
Care line answered 24/7
Assessment
Free, no obligation, in your home